Dialogue

Change a volunteer shift in French: B1 speaking dialogue

Practise a shift-change conversation in French: explain the problem, respond to a staffing objection and agree when to report back.

In short

Name the shift you need to change, offer a useful next action and agree a time to report back. Je peux leur demander promises an enquiry; ils ont accepté reports a confirmed reply.

Yellow the idea to rememberBlue French to learn

You welcome visitors at an association’s exhibition. You are scheduled for Saturday afternoon, but have a personal appointment. Read the full exchange, then hide your lines with “Practise your part” and answer the coordinator aloud.

Your lines are hidden in practice mode. Say them aloud, then reveal to compare.
  1. Coordinator

    Bonjour, vous vouliez me parler du planning de samedi ?

    English

    Hello, you wanted to talk to me about Saturday’s rota?

  2. You

    Oui. Je ne pourrai pas assurer l’accueil samedi après-midi à cause d’un rendez-vous personnel. Serait-il possible de changer mon créneau ?

    Name the affected shift, give a brief reason and request a change.

    English

    Yes. I won’t be able to cover reception on Saturday afternoon because of a personal appointment. Would it be possible to change my slot?

  3. Coordinator

    Vous seriez disponible à un autre moment ?

    English

    Would you be available at another time?

  4. You

    Je pourrais venir le matin. Je peux aussi contacter deux bénévoles pour savoir si l’un d’eux est libre l’après-midi.

    Offer morning availability and offer to ask two volunteers.

    English

    I could come in the morning. I can also contact two volunteers to find out whether either is free in the afternoon.

  5. Coordinator

    Le matin est déjà couvert. Il me manque surtout quelqu’un de 14 heures à 18 heures.

    English

    The morning is already covered. I mainly need someone from 2 to 6 pm.

  6. You

    Je comprends. Venir le matin ne résoudrait donc pas le problème. Je vais d’abord demander aux deux bénévoles s’ils peuvent assurer ce créneau.

    Respond to the actual staffing gap and adjust your offer.

    English

    I understand. Coming in the morning would therefore not solve the problem. I’ll first ask the two volunteers whether they can cover that slot.

  7. Coordinator

    Quand pourrez-vous me transmettre leurs réponses ?

    English

    When will you be able to pass on their replies?

  8. You

    Je vous ferai un point demain avant midi, même si je n’ai pas encore reçu toutes les réponses. Est-ce que cela vous convient ?

    Propose an update time you can meet even with incomplete replies.

    English

    I’ll update you tomorrow before midday, even if I haven’t received all the replies yet. Does that suit you?

  9. Coordinator

    Oui. Mais attendez mon accord avant de confirmer un changement au bénévole disponible.

    English

    Yes. But wait for my agreement before confirming a change with an available volunteer.

  10. You

    D’accord. Je vous transmets les réponses demain avant midi, puis j’attends votre accord pour confirmer le remplacement.

    Recap your action, the deadline and the remaining approval.

    English

    Agreed. I’ll pass on the replies tomorrow before midday, then wait for your agreement before confirming the replacement.

Choose how much you can promise
FrenchWhat you commit to
Je peux contacter deux bénévoles.Making two enquiries.
Je vous ferai un point avant midi.Giving an update by midday.
J’attends votre accord.Keeping the change pending approval.

At the exhibition reception desk

Try a new coordinator reply

  • The coordinator asks for an update tonight. I propose a time I can meet.
  • Neither volunteer is free. I report that clearly and ask what we can try next.
  • One volunteer says yes. I pass on the reply and ask the coordinator to confirm the change.
Question 1No account needed
What has the coordinator accepted at the end?

Choose one answer.

Answer and explanation

An update before midday tomorrow.. The coordinator accepts the reporting time. A replacement still needs a reply and approval.

Question 2No account needed
Why does your second offer change?

Choose one answer.

Answer and explanation

Morning reception is already covered.. The coordinator needs afternoon cover, so enquiries become the useful next action.