Picture scene

Cancelled transport in French: find the replacement departure

Explore a station forecourt, ask where replacement transport leaves and check the time and ticket. A2 phrases with a changed-plan quiz.

In short

Ask Mon car est annulé. Y a-t-il un car de remplacement ? Then check D’où part-il ?, À quelle heure ? and Est-ce que mon billet est valable ? These three questions give you the place, time and ticket information.

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Find your way from the ticket desk to the replacement coach

A railway station forecourt seen from slightly above. The station has a wide main entrance and a ticket window visible inside. Outside are a freestanding depart
Ask what replaces the cancelled coach
  1. You

    Bonjour, le car de dix heures pour Belcourt est annulé. Y a-t-il un autre départ ?

    Hello, the ten-o’clock coach to Belcourt is cancelled. Is there another departure?

  2. Agent

    Oui, un car de remplacement est prévu à dix heures quarante.

    Yes, a replacement coach is planned for ten forty.

Find the boarding point
  1. You

    Il part du même arrêt ?

    Does it leave from the same stop?

  2. Agent

    Non, il part devant l’entrée principale de la gare.

    No, it leaves from outside the station’s main entrance.

  3. You

    Donc, devant l’entrée principale, à dix heures quarante ?

    So, outside the main entrance, at ten forty?

  4. Agent

    Oui, c’est bien cela.

    Yes, that’s right.

Check the ticket and the next update
  1. You

    Est-ce que mon billet est valable pour ce car ?

    Is my ticket valid for this coach?

  2. Agent

    Montrez-le-moi, s’il vous plaît. Je vais vérifier.

    Show it to me, please. I’ll check.

  3. You

    Merci. Où puis-je vérifier l’heure de départ ?

    Thank you. Where can I check the departure time?

  4. Agent

    Sur ce panneau, à côté du guichet.

    On this display, next to the ticket desk.

Put the new plan together
DetailOriginal planLatest reply
Departure10 h10 h 40
Boarding pointl’arrêt de cardevant l’entrée principale
Ticketle billet actuelà vérifier

Prévu means planned. À vérifier marks a detail still being checked. If the display shows a later time, ask Le départ est maintenant prévu à quelle heure ? To ask about arrival, use À quelle heure arriverons-nous à Belcourt ? Departure and arrival each need their own time.

Question 1No account needed
Where should the traveller wait for the replacement?

Choose one answer.

Answer and explanation

Outside the main entrance.. The agent says devant l’entrée principale de la gare.

Question 2No account needed
What time is the replacement planned for?

Choose one answer.

Answer and explanation

10 h 40. Dix heures quarante is 10.40. The cancelled departure was at ten.

Question 3No account needed
What remains to be checked?

Choose one answer.

Answer and explanation

The existing ticket’s validity.. The agent asks to see the ticket and says Je vais vérifier.