Dialogue

Missed your train connection? Ask for help in French

Explain a missed connection in French and check the next train, arrival time, ticket and platform. Practise a station dialogue and explore station vocabulary.

In short

Start with J’ai manqué ma correspondance pour Lyon. Then ask Quel est le prochain train ? Check the arrival time, whether your ticket can be used and where to board.

Yellow the idea to rememberBlue French to learn

You are travelling to Lyon for a training session at 3 pm. Your first train arrived late. At the information desk, explain the problem and ask about the next stage of your journey. Practise your lines from the English cues, then reveal the French.

Your lines are hidden in practice mode. Say them aloud, then reveal to compare.
  1. Agent

    Bonjour, je vous écoute.

    English

    Hello, how can I help?

  2. You

    Bonjour, mon premier train est arrivé en retard et j’ai manqué ma correspondance pour Lyon.

    Explain the delay and your missed connection to Lyon.

    English

    Hello, my first train arrived late and I missed my connection to Lyon.

  3. Agent

    Vous devez arriver à quelle heure ?

    English

    What time do you need to arrive?

  4. You

    J’ai une formation à quinze heures. Quel est le prochain train ?

    Give the time of your training session and ask about the next train.

    English

    I have a training session at three. When is the next train?

  5. Agent

    Il y a un départ à onze heures vingt, avec un changement. L’arrivée prévue à Lyon est à quatorze heures dix.

    English

    There is a departure at eleven twenty, with one change. Expected arrival in Lyon is two ten.

  6. You

    Combien de temps faut-il ensuite pour rejoindre le centre de formation ?

    Ask about the journey from the station to the training centre.

    English

    How long does it take after that to reach the training centre?

  7. Agent

    Cela dépend de l’adresse. Vous pouvez me la montrer ?

    English

    That depends on the address. Can you show it to me?

  8. You

    Oui, la voici. Et est-ce que je peux prendre ce train avec mon billet ?

    Show the address and ask whether your ticket can be used.

    English

    Yes, here it is. And can I take this train with my ticket?

  9. Agent

    Je vais vérifier votre billet.

    English

    I’ll check your ticket.

  10. You

    Merci. De quelle voie part ce train ?

    Ask which platform the train leaves from.

    English

    Thank you. Which platform does this train leave from?

  11. Agent

    La voie n’est pas encore affichée. Regardez le tableau des départs.

    English

    The platform isn’t displayed yet. Check the departure board.

  12. You

    D’accord. Merci de votre aide.

    Thank the agent.

    English

    All right. Thank you for your help.

Find your way around the station

A bright French railway station seen from slightly above: information desk on the left, a blank departure board overhead, ticket machine near the entrance, benc

What do you do if you miss your train connection in France?

Keep the journey details together
DetailFrench in the dialogueWhat it tells you
Departureun départ à onze heures vingtWhen the alternative leaves
Routeavec un changementOne further connection
Arrivall’arrivée prévue… à quatorze heures dixExpected arrival at the station
TicketJe vais vérifier votre billet.The agent will check the ticket

Une correspondance is a connection; un changement is a change of train. Le quai is the platform where you wait. In an announcement or platform question, la voie identifies the track used by the train. Keep listening for prévue: it marks an expected arrival time.

Question 1No account needed
What does 14:10 describe?

Choose one answer.

Answer and explanation

Expected arrival at Lyon station. The agent gives the expected train arrival; the local journey to the centre is a separate step.

Question 2No account needed
Which detail is still being checked?

Choose one answer.

Answer and explanation

Whether the ticket can be used. The agent says Je vais vérifier votre billet, leaving the ticket question open.

Question 3No account needed
Where should you look for the platform when it appears?

Choose one answer.

Answer and explanation

Sur le tableau des départs.. The agent directs the traveller to the departure board for the platform information.