Dialogue

Leave a message with a receptionist in French

Ask for someone, leave a clear French phone message and check what the receptionist has noted. Includes callback phrases and a role-play with cues.

In short

Ask Pourrais-je parler à Madame Diallo, s’il vous plaît ? If she is unavailable, say Est-ce que je peux lui laisser un message ? Give your name, the reason for calling and a way to reply.

Yellow the idea to rememberBlue French to learn

You are Nora Morel. You are attending a workshop on Thursday and need to check what equipment to bring. Madame Diallo already has your contact details. Practise leaving a short message with reception, then use the extra phrases below when you need to give a number or spell your name.

Your lines are hidden in practice mode. Say them aloud, then reveal to compare.
  1. Reception

    Centre de formation, bonjour.

    English

    Training centre, hello.

  2. Nora

    Bonjour, pourrais-je parler à Madame Diallo, s’il vous plaît ?

    Ask to speak to Ms Diallo.

    English

    Hello, could I speak to Ms Diallo, please?

  3. Reception

    Elle est en réunion pour le moment. Souhaitez-vous laisser un message ?

    English

    She is in a meeting at the moment. Would you like to leave a message?

  4. Nora

    Oui, merci. Je m’appelle Nora Morel.

    Accept and give your name.

    English

    Yes, thank you. My name is Nora Morel.

  5. Reception

    C’est à quel sujet ?

    English

    What is it about?

  6. Nora

    C’est au sujet de l’atelier de jeudi. Je voudrais vérifier le matériel à apporter.

    Give the topic and the question you need answered.

    English

    It’s about Thursday’s workshop. I’d like to check what equipment to bring.

  7. Reception

    Très bien. Elle a vos coordonnées ?

    English

    Very good. Does she have your contact details?

  8. Nora

    Oui. Pourriez-vous lui demander de me rappeler cet après-midi, si possible ?

    Ask for a callback this afternoon if possible.

    English

    Yes. Could you ask her to call me back this afternoon, if possible?

  9. Reception

    Je lui transmets votre message dès que possible.

    English

    I’ll pass your message on to her as soon as possible.

  10. Nora

    Merci. Vous avez bien noté que ma question concerne le matériel pour jeudi ?

    Check that the topic has been noted correctly.

    English

    Thank you. Have you noted that my question concerns the equipment for Thursday?

  11. Reception

    Oui : Nora Morel, l’atelier de jeudi, le matériel à apporter, et un rappel souhaité cet après-midi.

    English

    Yes: Nora Morel, Thursday’s workshop, equipment to bring, and a callback requested this afternoon.

  12. Nora

    C’est bien cela. Merci beaucoup, au revoir.

    Confirm the recap and say goodbye.

    English

    That’s right. Thank you very much, goodbye.

How do you leave a message with a receptionist in French?

Useful substitutions
NeedFrenchEnglish
Ask to leave a messageEst-ce que je peux lui laisser un message ?Can I leave a message for her?
Ask for transmissionPourriez-vous lui transmettre un message ?Could you pass a message on to her?
Give a numberVous pouvez me joindre à ce numéro.You can reach me on this number.
Spell the surnameMorel, M-O-R-E-L.Morel, M-O-R-E-L.
Ask for repetitionVous pouvez répéter, s’il vous plaît ?Could you repeat that, please?
Offer another timeJe suis disponible demain matin aussi.I’m also available tomorrow morning.

Lui means “to her” in lui transmettre and lui demander; the same form can mean “to him”. Me rappeler means “call me back”. Dès que possible means “as soon as possible”. The receptionist has agreed to pass on the message; Nora’s requested afternoon callback is recorded for Madame Diallo to answer.

Things for a phone message

Question 1No account needed
What does Nora need to check?

Choose one answer.

Answer and explanation

Equipment for Thursday’s workshop. Nora says le matériel à apporter and checks that the Thursday topic has been noted.

Question 2No account needed
Choose the request for a callback.

Choose one answer.

Answer and explanation

Pourriez-vous lui demander de me rappeler ?. The request asks reception to tell the intended recipient to call the speaker back.

Question 3No account needed
Who has agreed to pass on the message?

Choose one answer.

Answer and explanation

The receptionist. Reception says Je lui transmets votre message; Madame Diallo has yet to reply.