Dialogue

Return a missed call in French: who called, and what about?

Open a callback, give your name and identify the reason for the earlier call. Practise a complete phone dialogue and three useful follow-up questions.

In short

Open with Bonjour, je vous rappelle après votre message de ce matin. Je m’appelle Adam Morel. If the topic is unclear, ask C’est au sujet de quoi ?

Yellow the idea to rememberBlue French to learn

A man returns a phone call at his French apartment table.
Je vous rappelle opens a callback after a missed message. Illustration: Atelier

You have a voicemail from a community centre, but you missed the caller’s name. Give your own name first, then mention the message. That gives reception a starting point for finding the right person.

Your lines are hidden in practice mode. Say them aloud, then reveal to compare.
  1. Reception

    Centre culturel, bonjour.

    English

    Cultural centre, hello.

  2. You

    Bonjour, je vous rappelle après votre message de ce matin. Je m’appelle Adam Morel.

    Say you are returning this morning’s message and give your name.

    English

    Hello, I’m calling back after your message this morning. My name is Adam Morel.

  3. Reception

    Un instant, je regarde. Vous avez le nom de la personne ?

    English

    One moment, I’ll check. Do you have the person’s name?

  4. You

    Non, je n’ai pas bien compris son nom.

    Say you didn’t quite catch the name.

    English

    No, I didn’t quite catch their name.

  5. Reception

    C’est Madame Diallo qui vous a appelé.

    English

    It was Ms Diallo who called you.

  6. You

    Merci. C’est au sujet de quoi ?

    Thank reception and ask what the call is about.

    English

    Thank you. What is it about?

  7. Reception

    C’est au sujet de votre inscription à l’atelier photo de jeudi.

    English

    It’s about your enrolment in Thursday’s photography workshop.

  8. You

    D’accord. Est-ce que je peux lui parler ?

    Ask whether you can speak to Ms Diallo.

    English

    All right. Can I speak to her?

  9. Reception

    Elle est en réunion jusqu’à quatorze heures. Vous pouvez rappeler cet après-midi.

    English

    She’s in a meeting until two. You can call back this afternoon.

  10. You

    Très bien, je rappellerai cet après-midi. Merci, au revoir.

    Say you will call back this afternoon, then close the call.

    English

    Very good, I’ll call back this afternoon. Thank you, goodbye.

Three gaps you can fill with one question
Missing detailAskMeaning
CallerQui m’a appelé ?Who called me?
TopicC’est au sujet de quoi ?What is it about?
A word you missedVous pouvez répéter, s’il vous plaît ?Can you repeat that, please?

Je vous rappelle means “I’m calling you back” in this phone opening. In another setting, je vous rappelle que… introduces a reminder: “I’d remind you that…”. To ask for the person just named, use lui parler: Est-ce que je peux lui parler ? The same lui works for a man or a woman.

Question 1No account needed
Reception identifies Ms Diallo, but you still need the topic. Ask:

Choose one answer.

Answer and explanation

C’est au sujet de quoi ?. The question asks the purpose of the earlier call, after the caller has been identified.

Question 2No account needed
What does Adam agree to do at the end?

Choose one answer.

Answer and explanation

Call back this afternoon.. Adam says je rappellerai cet après-midi: he will make another call that afternoon.