Phrasebook

French phrases at the train station: tickets, platforms and delays

Use 24 French station phrases in four scenes: buy a ticket, find your platform, ask about validation and handle delays or missed connections.

In short

Start with Je voudrais un billet pour… to buy a ticket and De quelle voie part le train ? to find your departure. For a problem, name it first: Mon train a du retard. Then ask for the next step: Qu’est-ce que je peux faire ?

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A traveller asks for help beside a train on a covered platform.
The traveller asks de quelle voie part le train ?. Illustration: Atelier
1

Buy a ticket

Say your destination, date and ticket type.

YouBonjour, je voudrais un billet pour Lille, s’il vous plaît.Hello, I’d like a ticket to Lille, please.
Station staffUn aller simple ou un aller-retour ?A single or a return?
YouUn aller-retour, avec un départ demain matin.A return, leaving tomorrow morning.
Station staffÀ quelle heure souhaitez-vous rentrer ?What time would you like to come back?
YouVers dix-huit heures. Est-ce qu’il y a un train direct ?Around six in the evening. Is there a direct train?
YouJ’ai une carte de réduction. Est-ce qu’elle est valable pour ce trajet ?I have a discount card. Is it valid for this journey?
2

Find the departure

Listen for the track number as well as the destination.

YouDe quelle voie part le train pour Lille ?Which track does the train to Lille leave from?
Station staffIl part de la voie quatre.It leaves from track four.
YouComment est-ce que je peux accéder au quai ?How can I get to the platform?
Station staffPrenez le passage souterrain, puis l’escalier à droite.Take the subway, then the stairs on the right.
YouEst-ce qu’il y a un ascenseur ?Is there a lift?
Station staffOui, juste à côté de l’escalier.Yes, right next to the stairs.
3

Check the ticket before boarding

Use these questions to check the instructions for your own ticket.

YouFaut-il composter ce billet avant de monter ?Do I need to stamp this ticket before boarding?
YouOù est la borne de validation ?Where is the validation machine?
YouJ’ai mon billet sur mon téléphone. Est-ce que je dois le valider ?My ticket is on my phone. Do I need to validate it?
Station staffMontrez-moi votre billet, s’il vous plaît.Please show me your ticket.
YouEst-ce que ce billet est valable dans ce train ?Is this ticket valid on this train?
YouOù est-ce que je peux trouver le numéro de ma place ?Where can I find my seat number?
4

Handle a delay or a connection

Give your next destination so staff can help you choose another route.

YouMon train a du retard. Quelle est la nouvelle heure de départ ?My train is delayed. What is the new departure time?
Station staffLe départ est prévu à quinze heures vingt.Departure is expected at twenty past three.
YouJe dois prendre une correspondance à Lille. Est-ce que je vais la manquer ?I have a connection in Lille. Am I going to miss it?
Station staffÀ quelle heure part votre deuxième train ?What time does your second train leave?
YouÀ seize heures. Quel autre train puis-je prendre si je le manque ?At four. What other train can I take if I miss it?
YouMon train a été annulé. Où est-ce que je peux demander de l’aide ?My train has been cancelled. Where can I ask for help?

What words do you need at a French train station?

Read the sign, then ask the precise question
FrenchMeaningExample
la voietrack; the numbered departure trackLe train part de la voie deux.
le quaiplatform; where you waitJ’attends sur le quai.
la voiturecarriage, in a trainMa place est dans la voiture cinq.
la correspondanceconnection; the next train in a journeyJ’ai une correspondance à Lyon.

Composter means stamping a ticket; valider is the broader word for validating it. Keep your question tied to the ticket in your hand: ce billet. For a time you did not catch, ask Vous pouvez répéter l’heure, s’il vous plaît ?

Question 1No account needed
You want to know the departure track.

Choose one answer.

Answer and explanation

De quelle voie part le train ?. De quelle voie asks for the departure track, rather than the price or arrival time.

Question 2No account needed
You need to check whether to stamp your ticket.

Choose one answer.

Answer and explanation

Faut-il composter ce billet ?. Composter ce billet asks about stamping the ticket before the journey.

Question 3No account needed
You must change trains during the journey. Choose the noun.J’ai une ___ à Lille.

Choose one answer.

Answer and explanation

correspondance. Une correspondance is a connection to another train on your route.