Picture scene

Find an item in a French shop: departments, floors and landmarks

Explore a French shop and ask where to find notebooks. Learn department and floor phrases, follow the assistant’s directions and check the destination.

In short

Start with Bonjour, je cherche des carnets (Hello, I’m looking for notebooks). Ask Dans quel rayon ? for the department and À quel étage ? for the floor. Repeat the location with C’est bien au premier étage ?

Yellow the idea to rememberBlue French to learn

Explore the shop: find the notebooks

A clear dollhouse cutaway of a small two-storey department store. On the ground floor are clothing racks on the left, shoe shelves on the right, a checkout coun

How do you ask where something is in a French shop?

Au rayon papeterie
  1. You

    Bonjour, je cherche des carnets. Vous pouvez m’aider ?

    Hello, I’m looking for notebooks. Can you help me?

  2. Assistant

    Oui, au rayon papeterie, au premier étage. Prenez l’escalier, puis tournez à droite.

    Yes, in the stationery department, on the first floor. Take the stairs, then turn right.

  3. You

    Au premier étage, à droite de l’escalier ?

    On the first floor, to the right of the stairs?

  4. Assistant

    Oui. Vous verrez les stylos d’abord. Les carnets sont juste après.

    Yes. You’ll see the pens first. The notebooks are just beyond them.

  5. You

    Très bien, merci beaucoup.

    Lovely, thank you very much.

Three questions, three different details
You needQuestionA possible reply
The departmentDans quel rayon ?Au rayon papeterie.
The floorÀ quel étage ?Au premier étage.
The part of the floorOù exactement ?Au fond, à droite.

Le rez-de-chaussée is the ground floor; le premier étage is the floor above it. D’abord means first, and juste après means just after or just beyond. Here the pens mark the way to the notebooks.

How do you describe something when you don’t know the word?

Je cherche de petites boîtes pour ranger des boutons. Dans quel rayon dois-je aller ?

I’m looking for small boxes for storing buttons. Which department should I go to?

Vous avez encore des carnets à spirale ?

Do you still have any spiral notebooks?

This follow-up asks about availability once you know the department.

Question 1No account needed
In this shop, where are the notebooks?

Choose one answer.

Answer and explanation

Au premier étage, à droite.. The assistant directs you upstairs, then right, to the stationery department.

Question 2No account needed
Which landmark does the assistant name just before the notebooks?

Choose one answer.

Answer and explanation

Les stylos.. Les stylos d’abord places the pens before the notebook shelf.

Question 3No account needed
Which question checks the floor?

Choose one answer.

Answer and explanation

À quel étage ?. Étage means floor; rayon names a department or section.