Phrasebook

First dental appointment in French: what to ask on the phone

Ask whether a dental practice takes new patients, book a check-up and confirm forms and documents. A2 French phrases, pictures and a short quiz.

In short

Open with Bonjour, est-ce que vous acceptez de nouveaux patients ? Then say Je voudrais prendre rendez-vous pour un contrôle. Before ending the call, check the time, any form to complete and the documents to bring.

Yellow the idea to rememberBlue French to learn

1

1. Ask about a first visit

YouBonjour, est-ce que vous acceptez de nouveaux patients ?Hello, do you accept new patients?
ReceptionistOui. Avez-vous déjà consulté dans notre cabinet ?Yes. Have you had an appointment at our practice before?
YouNon, ce serait ma première visite.No, it would be my first visit.
ReceptionistPour quel motif souhaitez-vous prendre rendez-vous ?What would you like an appointment for?
YouJe voudrais prendre rendez-vous pour un contrôle.I’d like to book a check-up.
2

2. Choose a time

ReceptionistNous avons un créneau jeudi à dix heures.We have a slot on Thursday at ten.
YouJeudi à dix heures, cela me convient.Thursday at ten suits me.
ReceptionistÀ quel nom ?What name is it under?
YouNora Delmas. Delmas : D-E-L-M-A-S.Nora Delmas. Delmas: D-E-L-M-A-S.
3

3. Check what to do before coming

YouEst-ce que je dois remplir un formulaire avant de venir ?Do I need to complete a form before coming?
ReceptionistOui, je vous l’envoie par courriel.Yes, I’ll email it to you.
YouEt quels documents dois-je apporter ?And which documents should I bring?
ReceptionistJe joins la liste au courriel.I’ll attach the list to the email.
YouMerci. Vous confirmez le rendez-vous jeudi à dix heures ?Thank you. Can you confirm the appointment on Thursday at ten?
ReceptionistOui, c’est confirmé.Yes, it’s confirmed.
What reception may ask
You hearThey needA possible reply
Pour quel motif ?The reason for the visit.Pour un contrôle.
Quel jour vous conviendrait ?A suitable day.Jeudi, si possible.
Pouvez-vous épeler votre nom ?The spelling of your name.D-E-L-M-A-S.
Quelle est votre adresse électronique ?Your email address.Je vous l’épelle.

At the dental practice

Le cabinet is the practice; un créneau is a time slot. Keep the actions distinct: remplir un formulaire means complete a form, while apporter des documents means bring documents. In this call, the appointment is confirmed and the receptionist will send the practical details by email.

Question 1No account needed
Ask whether the practice takes new patients.

Choose one answer.

Answer and explanation

Vous acceptez de nouveaux patients ?. The first question asks directly about new patients.

Question 2No account needed
Which phrase names the purpose of Nora’s visit?

Choose one answer.

Answer and explanation

Pour un contrôle.. Un contrôle is the check-up Nora wants to book.

Question 3No account needed
What will the email contain?

Choose one answer.

Answer and explanation

A form and the list of documents.. Reception will send the form and attach the document list.