Phrasebook

Information or renseignement: what to say when asking for details

Ask for opening times, documents and course details in French. Practise information and renseignement with short exchanges and useful enquiry patterns.

In short

Une information is a piece of information; un renseignement is often a practical detail you ask someone for. At a desk, try Je voudrais un renseignement, s’il vous plaît. Both des informations and des renseignements work when asking about a course or service.

Yellow the idea to rememberBlue French to learn

A visitor asks for details at a community centre reception.
The enquiry begins with je voudrais un renseignement. Illustration: Atelier
1

Ask about opening times

YouBonjour, je voudrais un renseignement, s’il vous plaît.Hello, I’d like some information, please.
ReceptionistOui, je vous écoute.Yes, how can I help?
YouÀ quelle heure fermez-vous le vendredi ?What time do you close on Fridays?
ReceptionistNous fermons à seize heures.We close at four.
YouMerci pour le renseignement.Thank you for the information.
2

Find out about a course

YouJe cherche des renseignements sur les cours du soir.I’m looking for information about the evening classes.
ReceptionistVous voulez connaître les horaires ou les tarifs ?Would you like the times or the fees?
YouLes deux, s’il vous plaît. Faut-il s’inscrire à l’avance ?Both, please. Do you need to register in advance?
ReceptionistOui. Toutes les informations sont dans ce document.Yes. All the information is in this document.
3

Check a document before a visit

YouPouvez-vous me renseigner sur les documents à apporter ?Can you tell me which documents to bring?
ReceptionistPour quel rendez-vous ?For which appointment?
YouPour mon inscription de mardi.For my registration appointment on Tuesday.

What is the difference between information and renseignement?

Three useful verb patterns
PatternExampleMeaning
renseigner quelqu’unL’agente me renseigne.The officer gives me information.
se renseigner surJe me renseigne sur les cours.I’m finding out about the classes.
demander des renseignements àJe demande des renseignements à l’accueil.I ask for information at reception.

French counts individual facts: une information utile, deux informations utiles. In English, say “useful information” or “two useful pieces of information”. Information is feminine; renseignement is masculine.

Je cherche des informations sur cette formation.

I’m looking for information about this training course.

You can also say des renseignements here: both versions are natural.

A different setting changes the meaning
FrenchEnglish
Je regarde les informations.I’m watching the news.
Merci pour ces renseignements.Thank you for these details.
un service de renseignementan intelligence service
Question 1No account needed
Choose the complete polite enquiry.

Choose one answer.

Answer and explanation

Je voudrais un renseignement.. Renseignement is masculine: un renseignement.

Question 2No account needed
What does Je vais me renseigner sur les cours mean?

Choose one answer.

Answer and explanation

I’ll find out about the classes.. Se renseigner sur means find out about a subject.

Question 3No account needed
Choose the correct plural phrase.

Choose one answer.

Answer and explanation

Des informations utiles. Both the noun and the adjective take plural -s.