French service messages: received, pending or confirmed?

Read French status messages by matching each noun to its action. Compare received requests, pending changes and confirmed appointments, then test yourself.

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In short

Read the noun and its action together: demande reçue means the request arrived; rendez-vous confirmé means the appointment is confirmed. Then find the next action, its deadline and any condition. Pas encore means “not yet”.

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A visitor handing a plain closed document folder to a French reception worker, a bench in the background, screens hidden.
Demande reçue means the request has arrived. Illustration: Atelier

What do reçu, en attente and confirmé mean?

Votre demande a été reçue. Pour poursuivre, veuillez joindre une copie de votre justificatif de domicile avant le 12 juin. Votre rendez-vous sera confirmé après vérification de votre dossier.

Your request has been received. To continue, please attach a copy of your proof of address before 12 June. Your appointment will be confirmed after your file has been checked.

Received: the request. Your next action: attach the copy before 12 June. Confirmation comes after the file check.

La modification de votre adresse est en cours. Nous attendons la réponse du transporteur. Merci de ne pas envoyer une deuxième demande.

Your address change is being processed. We are waiting for the carrier’s reply. Please do not send a second request.

The address change is still in progress. The message asks you to wait while the carrier replies.

Votre rendez-vous du 14 juin à 10 h est confirmé. Présentez-vous à l’accueil dix minutes avant l’heure prévue, avec votre pièce d’identité.

Your appointment on 14 June at 10 am is confirmed. Please report to reception ten minutes before the scheduled time, with your identity document.

The appointment is confirmed. Your arrival time is 9.50 am, and you need your identity document.

Find the action in the wording
ClueMeaningWhat to record
a été reçuehas been receivedReceipt is complete.
est en coursis in progressProcessing continues.
n’est pas encore effectuéehas not yet been madeThe change is pending.
sera confirmé après…will be confirmed after…Keep the condition with the future action.
veuillez joindre…please attach…A document is requested.
présentez-vous…please report…An arrival instruction follows.

Keep the condition in your summary

Ma demande a été reçue. Je dois envoyer un justificatif avant le 12 juin.My request arrived. I need to send proof before 12 June.

Focus: a useful summary of the first notice

Le rendez-vous sera confirmé après vérification du dossier.
The appointment will be confirmed after the file check.

Mon rendez-vous est confirmé.My appointment is confirmed.

Focus: the status stated in the third notice

Je dois être à l’accueil à 9 h 50.
I need to be at reception at 9.50 am.

In the first notice, a été reçue refers to votre demande. A different noun, votre rendez-vous, takes the future sera confirmé. In the third notice, est confirmé gives the current appointment status. Those small verb changes tell you which stage you have reached.

Ma demande a bien été reçue. Dois-je envoyer le justificatif par courriel ?

My request has been received. Should I send the supporting document by email?

This follow-up checks the delivery method, which the first notice leaves open.

Before you close the message

A self-review aid, not a grade. Ticks are not saved.

Question 1No account needed
In the first notice, what happens before appointment confirmation?

Choose one answer.

Answer and explanation

The file is checked.. The final sentence places the file check before appointment confirmation.

Question 2No account needed
In the address-change message, what should the reader do?

Choose one answer.

Answer and explanation

Wait for the carrier’s response.. The change is still in progress, and the message asks the reader to avoid sending a second request.

Question 3No account needed
When should the reader reach reception for the confirmed appointment?

Choose one answer.

Answer and explanation

À 9 h 50. Ten minutes before the 10 am appointment is 9.50 am.

Question 4No account needed
Which words mean that the change has not happened yet?

Choose one answer.

Answer and explanation

La modification n’est pas encore effectuée.. The second sentence explicitly says that the change has not yet been completed.